Kristen is a seasoned communications consultant, helping large and small businesses build communications functions from the ground up and redesign existing programs that are under-achieving.

Communications Audit

Assess all or some of your business’s communications activities to see if the messages you want to convey are reaching their target audiences.

Employee satisfaction surveys

Let Kristen design and implement an employee satisfaction survey for your entire business or selected divisions or departments. All surveys are conducted via surveymonkey.com, which ensures confidentiality and helps improve your feedback rate. Feedback can be in the form of written reports, presentations or a combination of both, and includes recommendations for the factors on which employees report their least satisfaction. Results can be segmented any way you choose, as long as the segments are large enough to protect respondents’ confidentiality.

Other services linked to employee satisfaction surveys include:

• Group coaching sessions to help managers, who will be receiving feedback on their performance, understand and overcome their natural tendency to be anxious about being evaluated.
• A training session to help whoever is giving the feedback be as constructive as possible.
• Facilitating a session where evaluated managers/leaders have the opportunity to showcase the areas on which they received their highest marks – these are usually linked to their natural talents inherent strengths. This session helps make the whole feedback experience more positive and welcome amongst everyone in the business.
• Year-on-year trends analysis, when appropriate.